Privacy Policy - Aetheron Vexquinth Architecture

Last updated: January 2024

Look, we get it - privacy policies can be a real slog to read through. But this stuff matters, so we've tried to make it as straightforward as possible. At Aetheron Vexquinth Architecture, we've been designing spaces around Toronto for years, and trust is kinda everything in this business. Same goes for how we handle your personal info.

This policy covers what data we collect when you visit our site, reach out about a project, or work with us on creating something amazing. If you've got questions that aren't answered here, just give us a shout.

What Info We Actually Collect

When you reach out or work with us, we might collect:

Basic contact stuff - your name, email, phone number, address. Pretty standard.
Project details - what you're looking to build, budget ranges, timelines, site info
Communication records - emails, meeting notes, design preferences you've shared
Technical data - IP address, browser type, how you navigate our site (helps us make it better)
Financial info - if we're working together, we'll need payment details for invoicing

How We Use Your Data

We're not in the business of collecting info just for kicks. Here's what we actually do with it:

Project Work

Managing your architectural projects, sending proposals, coordinating designs, keeping you updated on progress.

Communication

Responding to inquiries, sending newsletters if you've signed up, sharing updates about our work.

Legal Stuff

Meeting Canadian privacy laws, contracts, professional architecture regulations - the necessary bureaucracy.

Improvement

Making our website better, understanding what services folks are interested in, improving our processes.

Who We Share Your Info With (Spoiler: Not Many People)

We're not selling your data or anything shady like that. But we do work with some partners:

Project collaborators - engineers, contractors, consultants who need certain details to do their part
Service providers - our email platform, cloud storage, accounting software (they're all bound by confidentiality agreements)
Legal requirements - if the law says we gotta share something, we will (but we'd let you know unless we legally can't)

That's pretty much it. We're selective about who gets access to client information.

Cookies & Tracking Tech

Yeah, we use cookies - but not the chocolate chip kind. These are tiny files that help our site work properly and remember your preferences. Here's the breakdown:

Cookie Type	What It Does	Can You Disable It?
Essential	Makes the site actually function - navigation, forms, security	Not really, site won't work
Analytics	Tells us which pages people visit, how long they stay	Yep, totally optional
Preferences	Remembers your settings, language choices	Sure, but you'll have to reset stuff each visit

You can manage cookie settings in your browser anytime. Most browsers let you block 'em entirely, though some features might not work as smoothly.

Your Rights Over Your Data

This is your information, so you've got rights. Under Canadian privacy laws (PIPEDA and similar provincial stuff), you can:

Access

Ask what info we have about you

Correct

Update or fix any incorrect details

Delete

Request we remove your data (with some exceptions)

Object

Say no to certain uses of your info

Export

Get a copy of your data in usable format

Withdraw Consent

Change your mind about permissions

Heads up: Sometimes we gotta keep certain info for legal or professional reasons (like project records for liability purposes). But we'll always be transparent about what we can and can't delete.

How We Keep Your Data Safe

Security's not something we take lightly. We've got multiple layers of protection:

Encrypted connections - SSL/TLS encryption for all data transmission
Secure storage - cloud servers with encryption at rest, regular backups
Access controls - only team members who actually need info can see it
Regular updates - we keep our systems patched and monitored
Staff training - everyone on our team knows the importance of data protection

No system is 100% bulletproof, but we're doing everything reasonable to protect your information. If there's ever a breach, we'll let you know ASAP as required by law.

How Long We Keep Stuff

We don't hoard data forever. Generally:

Project files - 7 years after completion (professional liability requirements)
Financial records - 7 years (tax regulations)
General inquiries - deleted after 2 years if no project happens
Marketing contacts - until you unsubscribe or ask us to remove you

Third-Party Links

Our site might link to other websites - contractor portfolios, supplier sites, inspiration boards, whatever. Once you click through, their privacy policies apply, not ours. We can't control what they do, so check out their policies if you're concerned.

Changes to This Policy

We might update this policy occasionally - new laws, new services, new tech. When we make significant changes, we'll post a notice on our site and update the date at the top. For major changes affecting ongoing projects, we'll reach out directly.

Privacy & Data Protection

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